Accutension App has been approved by Apple

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Junfeng
Posts: 26
Joined: Mon Dec 28, 2015 7:33 am

Accutension App has been approved by Apple

Post by Junfeng » Sat Jan 09, 2016 2:01 am

Accutension App has been approved by Apple as expected. They have tested the device I sent to them. It seems that they just spent 3 minutes to complete the hardware review.
Here is the link to the app on App Store: https://itunes.apple.com/us/app/accuten ... 1067641040
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Smartphone auscultatory blood pressure measurement - hearing is believing.

nathanbhoffman
Posts: 2
Joined: Sun Jan 10, 2016 5:42 pm

Re: Accutension App has been approved by Apple

Post by nathanbhoffman » Sun Jan 10, 2016 5:44 pm

So I just received my Accutension Stetho and I'm downloaded the Accutension Stetho App. When I try to register, it asks to scan the QR Code on the manual - BUT, I did not receive a manual QR code to scan. Help??

jma99
Posts: 4
Joined: Sat Jan 16, 2016 4:35 pm

Re: Accutension App has been approved by Apple

Post by jma99 » Sat Jan 16, 2016 4:41 pm

I bought the app and the hardware. But when I try to register it says "Please scan the QR code..."
I hit OK, and it says reader not supported by the current device.
This is a iPhone Model ME305LL/A
Running firmware 6.01.00

How do I register, or do I have a new paperweight?

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Junfeng
Posts: 26
Joined: Mon Dec 28, 2015 7:33 am

Re: Accutension App has been approved by Apple

Post by Junfeng » Mon Jan 18, 2016 1:36 am

Could you upgrade iOS to a newer version and try again? Thanks!
jma99 wrote:I bought the app and the hardware. But when I try to register it says "Please scan the QR code..."
I hit OK, and it says reader not supported by the current device.
This is a iPhone Model ME305LL/A
Running firmware 6.01.00

How do I register, or do I have a new paperweight?
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Smartphone auscultatory blood pressure measurement - hearing is believing.

jma99
Posts: 4
Joined: Sat Jan 16, 2016 4:35 pm

Re: Accutension App has been approved by Apple

Post by jma99 » Wed Jan 20, 2016 1:48 am

Thanks! I'll give it a go.

jma99
Posts: 4
Joined: Sat Jan 16, 2016 4:35 pm

Re: Accutension App has been approved by Apple

Post by jma99 » Wed Jan 20, 2016 3:07 am

I upgraded to 9.2.1 and I'm still getting the same error when I try to register!
Any ideas or should I give up and send it back?

User avatar
Junfeng
Posts: 26
Joined: Mon Dec 28, 2015 7:33 am

Re: Accutension App has been approved by Apple

Post by Junfeng » Thu Jan 21, 2016 1:54 pm

Could you please take a screen shot? Then we can figure out. Thanks!
quote="jma99"]I upgraded to 9.2.1 and I'm still getting the same error when I try to register!
Any ideas or should I give up and send it back?[/quote]
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Smartphone auscultatory blood pressure measurement - hearing is believing.

jma99
Posts: 4
Joined: Sat Jan 16, 2016 4:35 pm

Re: Accutension App has been approved by Apple

Post by jma99 » Sat Jan 30, 2016 8:26 pm

error.JPG
error.JPG (17.4 KiB) Viewed 5952 times
Either please tell me how to register, or provide return info.

When I try to register the app, a window pops up and says:

"Please scan the QR code on the manual to register"

I hit OK, and then another window pops up:

" ERROR
Reader not supported by the current device"

User avatar
Junfeng
Posts: 26
Joined: Mon Dec 28, 2015 7:33 am

Re: Accutension App has been approved by Apple

Post by Junfeng » Tue Feb 02, 2016 12:09 am

The app needs to use iPhone/iPad's camera. If you disallowed the use of camera when you launched the app at the first time, this error would happen. You can enable the use of camera in iPhone/iPad setting. Please check and let us know if there is further issue. thanks!
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Smartphone auscultatory blood pressure measurement - hearing is believing.

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