connection problem

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CAW
Posts: 1
Joined: Tue Jan 26, 2016 10:45 pm

connection problem

Post by CAW » Tue Jan 26, 2016 10:51 pm

Hi, I've just received my kit and I am having trouble connection via Bluetooth. I switched on the power sensor module, got a blue flashing light, and then hit the connect button - I've checked that Bluetooth is switched on in my iphone settings. It cannot find the device to make a connection. How to fix this problem?

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Junfeng
Posts: 26
Joined: Mon Dec 28, 2015 7:33 am

Re: connection problem

Post by Junfeng » Wed Jan 27, 2016 2:13 am

Could you please upload a screenshot?
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Smartphone auscultatory blood pressure measurement - hearing is believing.

Hussain Bargah
Posts: 1
Joined: Wed Jan 27, 2016 7:29 am

Re: connection problem

Post by Hussain Bargah » Wed Jan 27, 2016 7:50 am

Hi,
Provided is a video that there is a problem with the bluetooth connection on iPhone, a demonstartion on 2 Android phones and 2 iPhones, both android detected the Accutension and both iPhones did not detect the Accutension.
Kindly fix the issue I think its an issue in bluetooth with Accutension device not compatible with iPhone.
Just tried attaching the video but it did not accept .mov file I am using iphone to record, also i am using the camera to take shots but the file is too big to send through here kindly send an email where I could send the video and pic.
Regards

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Junfeng
Posts: 26
Joined: Mon Dec 28, 2015 7:33 am

Re: connection problem

Post by Junfeng » Fri Jan 29, 2016 2:02 am

As we communicated on indiegogo, this problem has been solved.
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Smartphone auscultatory blood pressure measurement - hearing is believing.

Georgeen
Posts: 1
Joined: Sun Apr 24, 2016 3:26 pm

connection problem

Post by Georgeen » Sun Apr 24, 2016 6:09 pm

Hi there,

I had no problem connecting in the UK, but Ive recently moved to China and I cant get access to it.

I have VPN pandapow but still wont let me.

Any suggestions?

User avatar
Junfeng
Posts: 26
Joined: Mon Dec 28, 2015 7:33 am

Re: connection problem

Post by Junfeng » Sun Apr 24, 2016 11:44 pm

Using Accutension doesn't require internet access. Have you turned on bluetooth in your phone? Could you describe the problem in detail? thanks!
Georgeen wrote:Hi there,

I had no problem connecting in the UK, but Ive recently moved to China and I cant get access to it.

I have VPN pandapow but still wont let me.

Any suggestions?
--------------------------------------------------------------
Smartphone auscultatory blood pressure measurement - hearing is believing.

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